Service Agreement

We are a drop off/delivery service. As part of the delivery fee, the customer is responsible for set-up of all equipment, concessions and inventory, and breakdown with all items placed back onto transport equipment. Items should be placed in an unobstructed, designated area.

Save the Date Party Rentals will set-up inflatables and 10×30 canopies for a nominal fee.

If a client offers a month’s notification and time is available in the schedule to accommodate any set up of chairs and tables, the price list is as follows: Chairs – $.75 up/$.75 down, Tables – $2.00 up/$2.00 down
Under no circumstances will the crew be responsible to place linens on tables.

Deposits and Cancellations

We require a 50% deposit to secure your reservation and schedule your delivery for your upcoming event.

We understand that unexpected emergencies can occur. The full 50% deposit is refundable upon a one-week (7 calendar days) notice of your agreed to scheduled event date.

Orders cancelled after a weeks notice are subject to the cancellation fee/the 50 % deposit in its entirety.

Order Changes:

Final order must be confirmed by 12 noon, 48 hours in advance of your delivery. Any changes must be made at this time. Linen orders are nonrefundable once the order has been placed. Re-ordering sizes for best selection is done in advance. Linens cannot be cancelled or altered after they are ordered through our disctributor.

Will Call

Appointment timeframes for Will Call must be adhered to. No dispatch changes can take place after the estimate with your appointment time has been agreed to. The deposit confirms you have agreed to terms. *Missed appointment and late returns will result in a $30 fee.

Deliveries

Round trip delivery prices are based on transportation of rental equipment to our valued customers. Immediate access is helpful. Difficulty is defined as long distances to entry point, excessive stairs, or multiple delivery or pick-up attempts, and not having items broken down and ready for retrieval. Not discussing these issues during the agreement process will be subject to access fees….terrain, steps, difficulty maneuvering, walking through a yard not paved with transport equipment, etc.

Additional fees may be accrued if there is a venue with difficult accessibility or if there are obstacles upon pick up (vehicles parked in front of gate, blocked off driveways, etc.) A fee may be accessed when dispatch arrives to find difficult terrain, limited access, or items not left accessible or broken down.

Pick Up Requirements:

Equipment must be stacked in a single location and ready for us at the scheduled pick-up time.

Delivery Fees During Regular Business Hours:

Alamo, Danville, Diablo, San Ramon, Blackhawk / $45.00
Pleasanton, Dublin / $55.00
Ruby Hill ($150 minimum order) / $55.00
Castro Valley, Walnut Creek, Pleasant Hill, Lafayette / $60.00
Oakland, Piedmont, Orinda, Moraga / $65.00
San Leandro, San Lorenzo / $65.00
Concord, Clayton, Martinez ($150 minimum order) / $70.00 Livermore ($150 minimum order) / $70.00

Destination weddings/events/fundraisers will be discussed based on needs.

Delivery & Pick Up Times:

Monday – Friday 8 am – 4:30 pm standard charge
Saturdays by appointment.
Closed Sundays & Holidays

Concessions

Customer agrees to clean all concessions before return, and visually inspect the rental items at least daily. There will be a $25 fee for any concession returned uncleaned.

Unless other arrangements have been made in advance, a signature from the responsible party is required upon acceptance of a delivery. The same person that agreed to terms of the estimate must pick-up (accept) and return the concession. Any change in personnel must be made in advance with notification to Save The Date Party Rentals.

We will give you a delivery window 24 hours prior to your event. Delivery windows are approximate and are subject to delays due to weather, traffic and previous customers, etc. You will be notified of any delays.

Renter is to immediately discontinue use and notify Rental Center when rental items are found to need repair or maintenance, or is not properly functioning. Customer acknowledges that Rental Center has no responsibility to inspect the rental items while it is in Customer’s possession.

Popcorn Machine

The popcorn must be removed, machine vessel cleaned out with soapy warm water/degreaser, and the spinning butter/kernel roatator unplugged, removed, and also cleaned with the degreaser as mentioned above.


Dining Essential Rentals

No need to wash your used dinner and glassware; however, it a quick rinse and removal of food particals is required. In most instances, dishware is sitting overnight and welcomes infestations of unwelcomed friends. Please consider using glass tags, as marking the rented glassware, even with washable pens, it is not easy to remove. Please do no mark any rented items.


Grass Wall

The 6ft wide by 8ft tall grass wall is made of sturdy plywood and has the option of use of the wood legs or leaned against the wall. The grass is lined with corkboard. The customer can use thumbtacks to decorate the wall with banenrs, paper flowers, etc. The thumbtacks must be removed. There is not to be any use of staples or staple guns to secure items. All decor must be removed upon pick-up. The grass wall is to be transported by out 14ft box truck.

Rental Usage and Requirements

After Hour Concerns:

Our voicemail has a phone number to contact in case of after hour rental “emergencies.” (ie. concession machine not working, forgot how to turn on heaters, etc.) 925.699.4064.

Concession Equipment:

A copy of a valid state issued identification card is required for all concession rentals.

Linens

Check out our inventory database at werentlinens.com

Linens cannot be damaged or altered in any way. Linens that are damaged include candle wax, holes, rips, etc). Customers will be charged the replacement cost at our cost. No changes or cancellations to linen orders after they have been ordered through our distribution channel. Linen orders are non-refundable. They are paid for by us and rented through a distributor.



For the purpose of this Rental Agreement, “Rental Center” shall mean Rental Center, its owners, officers, directors, shareholders and employees, and “Customer” shall mean Customer, its agents, family members and/or employees.


1. INDEMNITY/HOLD HARMLESS. CUSTOMER WILL TAKE ALL NECESSARY PRECAUTIONS REGARDING THE ITEMS RENTED, AND PROTECT ALL PERSONS AND PROPERTY FROM INJURY OR DAMAGE. CUSTOMER AGREES TO INDEMNIFY, DEFEND AND HOLD HARMLESS RENTAL CENTER FROM AND AGAINST ANY AND ALL LIABILITY, CLAIMS, JUDGMENTS, ATTORNEYS’ FEES AND COSTS, OF EVERY KIND AND NATURE, INCLUDING, BUT NOT LIMITED TO, INJURIES OR DEATH TO PERSONS AND DAMAGE TO PROPERTY, ARISING OUT OF THE USE, MAINTENANCE, INSTRUCTION, OPERATION, POSSESSION, OWNERSHIP OR RENTAL OF THE ITEMS RENTED, HOWEVER CAUSED, EXCEPT CLAIMS OR LITIGATION ARISING THROUGH THE SOLE NEGLIGENCE OR WILLFUL MISCONDUCT OF RENTAL CENTER.

2. ASSUMPTION OF RISK/RELEASE-DISCHARGE OF LIABILITY. CUSTOMER IS FULLY AWARE AND ACKNOWLEDGES THERE IS A RISK OF INJURY OR DAMAGE ARISING OUT OF THE USE OR OPERATION OF THE ITEMS RENTED HEREUNDER AND HEREBY ELECTS TO VOLUNTARILY ENTER INTO THIS RENTAL AGREEMENT AND ASSUME ALL OF THE ABOVE RISKS OF INJURY OR DAMAGE. CUSTOMER AGREES TO RELEASE AND DISCHARGE RENTAL CENTER FROM ANY AND ALL RESPONSIBILITY OR LIABILITY FROM SUCH INJURY OR DAMAGE ARISING OUT OF THE USE OR OPERATION OF THE RENTAL ITEMS; AND CUSTOMER FURTHER AGREES TO WAIVE, RELEASE AND DISCHARGE ANY AND ALL CLAIMS FOR INJURY OR DAMAGE AGAINST RENTAL CENTER WHICH CUSTOMER OTHERWISE MAY BE ENTITLED TO ASSERT.

3. OPERATORS. No operators are furnished, directly or indirectly with our rental items.

4. RECEIPT/INSPECTION OF RENTAL ITEMS. Customer hires the rental items on an “as is, where is, with all faults” basis. Customer acknowledges that he has, or will, personally inspect the rental items prior to its use and finds it suitable for customer’s needs. Customer acknowledges receipt of all items listed in this Rental Agreement and that the rental items are in good working order and repair and that customer understands (without further instructions) its proper operation and use.

5. POSSESSION/TITLE. Customers right to possession of the rental items begins upon rental items leaving Rental Center and terminates on the Agreed Return Date indicated on the front of this Rental Agreement. Retention of possession after this date constitutes a material breach of this Rental Agreement.

Time is of the essence of this Rental Agreement. Any extension of this Rental Agreement must be agreed upon in writing. Title to the rental items is and shall remain in Rental Center. Customer hereby agrees to indemnify, defend and hold Rental Center harmless from any and all claims and costs arising from such any retaking and/or levy. If rental items are levied upon, Customer shall notify Rental Center immediately.

6. RENTAL PERIOD/RATE/PAYMENT. Rental period is for a maximum of thirty-six (36) hours unless a longer term is specified in the Rental Agreement Agreed Return Date on the front of this Rental Agreement. Rental rates are based upon single shift usage (eight hours per day, five days per week). If Customer makes greater use of the rental items, it is agreed that the additional usage will be charged. Rental charges begin immediately upon rental items leaving Rental Center. Rental charges end upon return of the rental items to Rental Center in an acceptable condition. No allowance will be made for Saturdays, Sundays, Holidays, or time in transit, nor for any period of time the rental items may not be in actual use while in Customer’s possession. If the rental items are returned prior to the end of the minimum rental period, the rental due shall be for the entire minimum rental period. Rental Center may terminate rental at anytime and retake the rental items without further notice in case of violation by Customer of any terms or conditions of this Rental Agreement. Customer agrees to pay a monthly service charge on all unpaid balances. Customer agrees to pay rental center a fee (which may go to Rental Center’s general revenue and be utilized by Rental Center to pay its environmental expenses and costs of compliance with environmental laws) for environmental compliance. Customer agrees not to use rental item in violation of environmental laws.

7. ORDINARY WEAR AND TEAR. Customer shall be responsible for all damage not caused from ordinary wear and tear. “Ordinary wear and tear” shall mean only the normal deterioration of the rental items caused by ordinary, reasonable and proper use of the rental items. Damage which is not “ordinary wear and tear” includes, but is not limited to: damage due to overturning, overloading or exceeding rated capacities; breakage; improper use; abuse; lack of cleaning; dirtying of rental items.  A cleaning charge will be made on items returned unclean.

8. COMPLIANCE WITH LAWS/USE OF RENTAL ITEMS. Customer agrees not to use or allow anyone to use the rental items for any illegal purpose or in any illegal manner or in an unsafe manner. Customer agrees at his sole cost and expense to comply with all municipal, county, state and federal laws, ordinances and regulations which may apply to the use of the rental items during the rental period. Customer further agrees to pay all licenses, fines, fees, permits, registrations,  or taxes arising from his use of the rental items, including any subsequently determined to be due. Customer is responsible for obtaining all permits and/or licenses from the appropriate government agencies. Rental Center may at the Customer’s request, act as an agent to obtain permits and/or licenses from the appropriate government agencies. If these agencies should require additional rental items, the expense of these rental items will be the sole responsibility of the Customer. If permits or licenses are denied for any reason, Customer is still responsible for all financial and other obligations pursuant to this Agreement to Rental Center or its sub-contractors.

Customer shall not allow any person who is not qualified and who has not received and understands safety and operating instructions and who does not utilize all safety equipment required, to operate the rental items or use the rental items. Customer shall not allow any person to use or operate the rental items when it is in need of repair or when it is in an unsafe condition or situation; modify, misuse, harm or abuse the rental items; permit any repairs to the rental items without Rental Center’s prior written permission; or, allow a lien to be placed upon the rental items.

Customer agrees to clean and visually inspect the rental items at least daily and to immediately discontinue use and notify Rental Center when rental items are found to need repair or maintenance or is not properly functioning. Customer acknowledges that Rental Center has no responsibility to inspect the rental items while it is in Customer’s possession.

Customer authorizes Rental Center to enter Event Location to deliver and pick-up items.

9. RETURN OF RENTAL ITEMS. Customer agrees to return to delivery driver of the Rental Center the rental items in as good condition and repair as when received, by Rental Agreement Agreed Return Date. Customer shall be liable for all damages (up to the full replacement cost of the rental item and loss of rental revenue) to or loss to the rental items and liability incurred prior to rental item’s return to Rental Center. Customer shall be responsible for all costs incurred by Rental Center recovering and returning damaged rental items to Rental Center’s premises. If the rental items are to be “picked-up” by Rental Center, Customer agrees to provide a secure storage location and Customer accepts all risk including damage to and liability relative to rental items for a  period of time until the rental items are picked-up by Rental Center.

10. DISCLAIMER OF WARRANTIES. Rental Center makes no warranty of merchantability or fitness for any particular use or purpose, either express or implied. There is no warranty or representation that the rental items are fit for Customer’s particular intended use, or that it is free of latent defects. Rental Center shall not be responsible to Customer or any third party for any loss, damage or injury resulting from, or in any way attributable to the operation of, use of, or any failure of the rental items. Rental Center shall not be responsible for any defect or failure unknown to the Rental Center. Customer’s sole remedy for any failure of or defect in the rental items shall be termination of the rental charges at the time of failure provided that Customer notifies Rental Center immediately and in writing of such failure and returns the rental items to Rental Center within twenty-four (24) hours of such failure.

11. PURCHASE ORDERS. The use of Customer’s purchase order number on this Rental Agreement is for Customer’s convenience and identification only and does not bind Rental Center.

12. SUBLETTING/LOCATION OF RENTAL ITEMS. Customer agrees not to sublet, loan or assign the rental items. Customer shall not move the rental items from the address at which Customer represented it was to be used.

13. DEFAULT. Should Customer in any way fail to observe or comply with any provision of this Rental Agreement, Rental Center may, at its sole option, terminate this Rental Agreement, retake the rental items, declare any charges due and payable and initiate legal process to recover monies owed, and/or, pursue any other legal rights and remedies available to Rental Center. Exercise of any remedy available to Rental Center shall not constitute an election of remedies or a waiver of any additional remedies to which Rental Center may be entitled.

14. RETAKING OF RENTAL ITEMS. If for any reason it becomes necessary for Rental Center to retake the rental items, Customer authorizes Rental Center to retake the rental items without further notice or further legal process and agrees that Rental Center shall not be liable for any claims for damage or trespass arising out of the removal of the rental items.

15. LEGAL FEES. In the event an attorney is retained to enforce any provision (including collection costs) of this Rental Agreement, the prevailing party in the dispute shall be entitled to recover reasonable attorney’s fees and court costs in such action, or proceeding, in an amount to be determined by the court.

16. NOTICE OF NON-WAIVER/SEVERABILITY. Any failure of Rental Center to insist upon strict performance by Customer as regards any provision of this Rental Agreement shall not be interpreted as a waiver of Rental Center’s right to demand strict compliance with all other provisions of this Rental Agreement against Customer or any other person. The provisions of this Rental Agreement shall be severable so that the unenforceability, invalidity or waiver of any provision shall not effect any other provision.

17. INSURANCE. Customer shall maintain in full force and effect during the term of this Agreement separate General Liability and Automobile Liability insurance policies with coverage limits for bodily injury, including death, personal injury and/or property damage that will respond as primary coverage for Customer’s liability and all obligations outlined under this Agreement. In addition to the foregoing, Customer shall maintain Property Insurance in an amount adequate to cover any loss and/or damage to the rental item, up to full replacement cost. Customer shall furnish Rental Center with a Certificate of Insurance evidencing the foregoing insurance requirements and naming Rental Center as an additional insured.

18. MISCELLANEOUS.

  1. This Rental Agreement may be executed or delivered by facsimile or e-mail. If this Rental Agreement is executed or delivered by facsimile or e-mail, Customer acknowledges receipt of a completed Rental Agreement and agrees to all of the terms and conditions of such Rental Agreement.
  2. Before digging, it is the sole responsibility of the Customer to follow the requirements of the regional notification center law pursuant to Article 2 (commencing with Section 4216) of Chapter 3.1 of Division 5 of Title 1 of the Government Code.  By signing this Rental Agreement, the Customer accepts all liabilities and responsibilities contained in the regional notification center law.
  3. Customer authorizes and instructs Rental Center to complete Customer’s “blank/open check” and to “fill-in” the amount of all charges.
  4. Customer authorizes Rental Center to submit all Customer charges to Customer’s credit card account.
  5. WARNING:  THIS PRODUCT CONTAINS OR PRODUCES ONE OR MORE CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND BIRTH DEFECTS (OR OTHER REPRODUCTIVE HARM).
  6. Customer acknowledges that it is a violation and Customer assumes potential civil liability of section 4442 or 4443 to use or operate an internal combustion engine on any forest, brush, or grass-covered land unless the engine is equipped with a spark arrestor.
  7. Customer responsible for any damages due to digging, disturbing soil or earth, staking, post hole digging, augering, etc. Customer responsible for identifying and disclosing to Rental Center all underground obstacles. Rental Center not responsible for damage to above or below ground obstacles.
  8. Customer is fully aware and acknowledges that the terms and conditions of this Rental Agreement shall apply to all subsequent rentals by Customer.  Customer further agrees that the Terms and Conditions of this Agreement shall govern all future deliveries should Customer fail or be unable to sign the Rental Agreement at time of delivery.
  9. WAIVER OF JURY TRIAL. THE PARTIES HEREBY WAIVE THEIR RESPECTIVE RIGHTS TO TRIAL BY JURY IN ANY ACTION OR PROCEEDING ARISING OUT OF THIS AGREEMENT.
  10. Customer waives any rights and/or claims to property “left with equipment” and instructs Rental Center to “turn-over” such property (within a reasonable period of time and without duty of Rental Center to inspect, protect or inventory such property) to the police department of the city where Rental Center is located.
  11. Customer instructs Rental Center to deliver equipment to address at which Customer represented it will be used and to leave such equipment at such location even if Customer is not present and Customer shall be solely responsible for such equipment pursuant to the terms and conditions of this Agreement.
  12. Customer agrees to be bound by the terms and conditions of this Agreement for all future deliveries and authorizes Customer’s agent’s signature of Agreement.
  13. Customer acknowledges and agrees the terms and conditions of this Agreement apply to all subsequent rentals by Customer.
  14. Customer agrees to discontinue use and safely secure and store all rental items in the event of adverse weather conditions, including, but, not limited to, winds in excess of 20 miles per hour.